Terms and Conditions

1. Acceptance of these Terms

These Terms and Conditions (“Terms”) apply to your access to and use of the website operated by Arizona Integrated Healthcare Solutions (“AZI,” “we,” “us,” or “our”), including any content, pages, forms, downloadable materials, and related online resources made available through this website.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, do not use this website.

We may update these Terms from time to time. When we do, we will revise the “Effective date” above. Your continued use of the website after updated Terms are posted means you accept the updated Terms.

2. Purpose of this website

This website is designed to provide general information about Arizona Integrated Healthcare Solutions, our MSO partnership support, healthcare operations capabilities, service areas, and partnership inquiry process.

The website is intended primarily for healthcare organizations, provider-led groups, operational leaders, executives, administrative teams, and potential business partners evaluating organizational support services.

3. Healthcare, clinical, and professional disclaimers

No medical advice

The information on this website is provided for general business and educational purposes only. It is not medical advice, clinical guidance, diagnosis, treatment, care planning, or a substitute for professional judgment by licensed healthcare providers.

No emergency use

This website is not monitored for emergencies and must not be used for urgent medical, clinical, safety, or operational emergencies. If you are experiencing a medical emergency, call 911 or your local emergency services immediately.

No patient relationship

Use of this website does not create a patient-provider relationship with Arizona Integrated Healthcare Solutions, any affiliated provider, or any partner organization. Do not use this website to request diagnosis, treatment, prescription support, clinical review, or patient-specific guidance.

No legal, compliance, financial, billing, or technology advice

Website content may discuss healthcare operations, revenue cycle management, reporting, compliance visibility, technology enablement, growth strategy, and related topics. That content is general in nature and is not legal, regulatory, compliance, financial, accounting, tax, cybersecurity, privacy, billing, coding, or technology advice.

You should consult qualified professional advisors before making decisions that may affect patient care, regulatory obligations, reimbursement, legal exposure, data privacy, cybersecurity, financial reporting, or organizational governance.

4. Privacy-sensitive use and protected information

Our public website forms are intended for general organizational inquiries. Do not submit protected health information, patient names, medical record numbers, dates of birth, insurance identifiers, diagnosis information, treatment details, images, billing records, claims data, or other patient-specific information through public website forms.

Privacy Policy

Our collection and use of information through this website is described in our Privacy Policy. These Terms are separate from the Privacy Policy.

HIPAA and business associate matters

Where applicable, protected health information and related obligations are handled under applicable law, written agreements, privacy policies, business associate agreements, data processing terms, security requirements, and other contractual documents. Nothing on this website modifies any signed agreement between Arizona Integrated Healthcare Solutions and a client, partner, vendor, or other organization.

5. Partnership inquiries and communications

When you submit an inquiry through this website, you represent that the information you provide is accurate, that you are authorized to submit it, and that your submission does not include protected health information or other information that should only be transmitted through secure channels.

Submitting an inquiry does not guarantee a response, consultation, proposal, engagement, service availability, partnership approval, or business relationship. We may decline to respond to inquiries that are incomplete, inappropriate, unrelated to our services, outside our scope, or inconsistent with our operational, ethical, legal, or compliance standards.

Unless otherwise agreed in writing, email and standard website form communications may not be encrypted and should not be used to transmit sensitive, confidential, regulated, or patient-specific information.

6. Acceptable use

You agree to use this website only for lawful, appropriate, and authorized purposes. You may not use this website to:

• Submit false, misleading, fraudulent, defamatory, abusive, or unlawful information.
• Transmit protected health information through public forms or non-secure channels.
• Attempt to gain unauthorized access to systems, accounts, data, forms, databases, servers, or networks.
• Interfere with website security, availability, performance, or integrity.
• Upload or transmit malware, scripts, harmful code, automated scraping tools, bots, or unauthorized tracking tools.
• Copy, harvest, scrape, index, or reuse website content in a manner that violates these Terms or applicable law.
• Misrepresent your identity, authority, affiliation, organization, or purpose.
• Use this website for patient care, emergency communication, clinical instructions, or regulated submissions unless we have expressly provided a secure approved channel.

We may restrict, suspend, block, or terminate access to the website if we believe use violates these Terms, threatens security, creates compliance risk, or harms Arizona Integrated Healthcare Solutions, our clients, partners, vendors, users, or the public.

7. Intellectual property

Unless otherwise stated, the design, text, graphics, page structure, service descriptions, icons, images, logos, trade names, documents, downloads, and other website materials are owned by or licensed to Arizona Integrated Healthcare Solutions and are protected by applicable intellectual property laws.

You may view and print website pages for internal evaluation of our services. You may not copy, reproduce, modify, distribute, sell, license, publish, create derivative works from, or commercially exploit website materials without prior written permission from Arizona Integrated Healthcare Solutions.

All trademarks, trade names, service marks, and logos displayed on the website are the property of their respective owners. Use of any mark without written permission is prohibited.

8. Third-party links, tools, and services

This website may link to or integrate with third-party websites, hosting providers, analytics tools, form tools, scheduling systems, maps, email systems, security services, or other external resources. Third-party services are provided for convenience and operational support.

We do not control third-party websites or services and are not responsible for their content, policies, availability, security, privacy practices, or accuracy. Your use of third-party services may be governed by separate terms and privacy policies.

Healthcare organizations should independently evaluate third-party tools, tracking technologies, security controls, privacy obligations, and contractual requirements before using them in connection with regulated information.

9. Service descriptions and availability

Website descriptions of services, capabilities, processes, or partnership models are for general informational purposes. They do not guarantee that any particular service, timeline, staffing model, result, deliverable, technology, vendor, implementation, or partnership structure will be available or appropriate for your organization.

Actual services, responsibilities, fees, timelines, deliverables, confidentiality obligations, security requirements, data access, performance expectations, and other terms must be set forth in a separate written agreement signed by authorized representatives.

We may update, modify, suspend, or discontinue website content, service descriptions, inquiry forms, or digital resources at any time without notice.

10. No warranties

This website and all website content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Arizona Integrated Healthcare Solutions disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, reliability, availability, merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, secure, error-free, free of harmful code, or that defects will be corrected. We do not warrant that website content will meet your organization’s regulatory, clinical, financial, operational, compliance, security, or technology needs.

11. Limitation of liability

To the fullest extent permitted by law, Arizona Integrated Healthcare Solutions and its owners, officers, directors, employees, contractors, representatives, affiliates, licensors, vendors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to your use of, or inability to use, this website.

This limitation includes damages related to lost revenue, lost profits, lost opportunities, business interruption, loss of data, unauthorized access, reputational harm, reliance on website content, third-party services, technical failures, or improper submission of sensitive information through public website channels.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the greatest extent permitted by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Arizona Integrated Healthcare Solutions and its owners, officers, directors, employees, contractors, representatives, affiliates, vendors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use or misuse of the website.
• Your violation of these Terms.
• Your submission of inaccurate, unauthorized, confidential, regulated, or protected information.
• Your violation of applicable law or the rights of another person or organization.
• Your attempt to interfere with website security, availability, integrity, or operation.

13. Governing law and dispute handling

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, unless applicable law requires otherwise.

Before initiating a formal dispute, you agree to contact Arizona Integrated Healthcare Solutions using the contact information below and attempt to resolve the matter in good faith. Any unresolved dispute will be handled in the state or federal courts located in Arizona, unless a separate written agreement between the parties provides a different process or venue.

14. Severability and waiver

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

15. No agency, partnership, or employment relationship

These Terms do not create any agency, partnership, joint venture, employment, fiduciary, patient-provider, advisor-client, or other special relationship between you and Arizona Integrated Healthcare Solutions. Any formal business relationship must be established through a separate written agreement.

16. Contact us

Questions about these Terms may be directed to Arizona Integrated Healthcare Solutions using the contact information below. Please do not include protected health information, patient-specific details, confidential records, claims data, or other sensitive information in general website communications.