Revenue cycle management
One team schedules the patient, verifies coverage, clears the authorization, and bills the visit. No gap between your front desk and your claims.
Scheduling is where most denials are created. Keeping it in the same team that bills the visit is what closes the loop.
Inbound and outbound scheduling, recalls, and reschedules, with phone coverage during your published hours.
Insurance verified before the visit rather than after the claim comes back rejected.
Authorizations requested, tracked to approval, and attached to the visit before the date of service.
Incoming referrals logged, contacted, and scheduled instead of sitting in a fax queue.
Visits coded and billed by staff holding AAPC credentials — Certified Professional Coder (CPC), Certified Professional Biller (CPB), and Certified Professional Medical Auditor (CPMA) — and submitted on a daily cycle.
Every denial is traced to its root cause. If it started at scheduling, the scheduling workflow gets fixed.
The appointment is created with payer, plan, and visit type captured at the source.
Eligibility is checked and any authorization is opened before the date of service.
Charges are coded, scrubbed, and submitted, with rejections worked the same week.
Denial, no-show, and authorization patterns are reported to leadership monthly with a named owner.
Most avoidable denials start before a claim exists: the wrong plan captured at booking, a missing authorization, a referral that was never scheduled. Splitting scheduling and billing across two vendors, or two untrained roles, keeps that loop open. AZI runs both.
All scheduling, coding, billing, and A/R work is performed by our Arizona-based team. AZI does not use offshore or overseas outsourcing.
We start with a 30-minute intake conversation, then send a written assessment of what we would take over first and how it would be measured.