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Revenue cycle management

Centralized scheduling and billing, run as one function.

One team schedules the patient, verifies coverage, clears the authorization, and bills the visit. No gap between your front desk and your claims.

What AZI runs when scheduling and billing sit together.

Scheduling is where most denials are created. Keeping it in the same team that bills the visit is what closes the loop.

  • Appointment scheduling and coverage

    Inbound and outbound scheduling, recalls, and reschedules, with phone coverage during your published hours.

  • Eligibility at the time of booking

    Insurance verified before the visit rather than after the claim comes back rejected.

  • Prior authorization tracking

    Authorizations requested, tracked to approval, and attached to the visit before the date of service.

  • Referral intake and follow-up

    Incoming referrals logged, contacted, and scheduled instead of sitting in a fax queue.

  • Charge capture and claim submission

    Visits coded and billed by staff holding AAPC credentials — Certified Professional Coder (CPC), Certified Professional Biller (CPB), and Certified Professional Medical Auditor (CPMA) — and submitted on a daily cycle.

  • Denials traced to the front end

    Every denial is traced to its root cause. If it started at scheduling, the scheduling workflow gets fixed.

How the handoff works.

  1. 01

    Patient books

    The appointment is created with payer, plan, and visit type captured at the source.

  2. 02

    Coverage cleared

    Eligibility is checked and any authorization is opened before the date of service.

  3. 03

    Visit billed

    Charges are coded, scrubbed, and submitted, with rejections worked the same week.

  4. 04

    Loop closed

    Denial, no-show, and authorization patterns are reported to leadership monthly with a named owner.

Built for practices where the front desk and the billing office never talk.

Most avoidable denials start before a claim exists: the wrong plan captured at booking, a missing authorization, a referral that was never scheduled. Splitting scheduling and billing across two vendors, or two untrained roles, keeps that loop open. AZI runs both.

All scheduling, coding, billing, and A/R work is performed by our Arizona-based team. AZI does not use offshore or overseas outsourcing.

  • No-shows, rescheduling, and phone coverage all depend on one person
  • Locations are being added faster than front-desk staffing can keep up
  • Denials are rising and no one owns the root cause
  • Scheduling and billing should answer to the same team

Tell us where the handoff breaks.

We start with a 30-minute intake conversation, then send a written assessment of what we would take over first and how it would be measured.

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